Phone Support in Shared Website Hosting
Our shared website hosting plans include telephone support 14 hrs a day even on official holidays, which means that if you don't have an account yet, you will be able to call and find out more about our solutions or whether we'll meet the system requirements for your sites. For your benefit, we have local phone lines in the United States of America, the United Kingdom and Australia, so that you're able to call the telephone number which is closer to you. If you are an existing customer, we will help you timely with any kind of general and billing matters and with multiple technical matters so as to save you time and efforts - we acknowledge the fact that in some cases it is easier to speak with a live person so as to get things done right away. Certainly, some issues simply cannot be taken care of on the phone, so in such a case you're able to employ our ticketing system.
Phone Support in Semi-dedicated Hosting
Every time you need additional information about the semi-dedicated packages that we provide, you are able to call one of the three support lines we have around the world - in the United States, Great Britain and Australia. By doing this, you're able to check in advance if our services will be suitable for your web sites. If you are already our client and you have a semi-dedicated account, you are able to get in touch with us on the phone for fourteen hours every day about any type of billing or basic queries. For entirely tech troubles you can use our ticketing system in order to contact our tech support because someproblems just need additional time to be solved, but we will help you over the phone with countless minor tech issues as well, saving you efforts and time.