A 99.9% Server Uptime
Our shared website hosting system is based on a steady, world–class hardware architecture and a significantly customized Linux distro. So, irrespective of what your website is, or how many website visitors you’ve got, or even if there’s a DoS attack, our hosting servers will stay up and your sites will remain accessible online.
Our shared website hosting packages plans include a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, our uptime guarantee remains the same.
A 99.9% Network Uptime
If you wish to offer an enterprise–class web hosting service, you can hardly depend on the default network configuration in a datacenter. We’ve set up our own custom internal network in order to ensure the fastest possible connection speed with the rest of the world.
And thanks to this, regardless of which datacenters you choose: our USA located data center, our United Kingdom located data center, in our Finland located data center, in our East Europe located data center or our Australia located data center, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee applies to all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. In case you’re not pleased with our web hosting services, or if you consider them inadequate, or if you decide that you want a Linux VPS hosting packages rather than a cloud hosting account – you will receive a refund, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to have complete control over your domains even when you cancel your web hosting account with us.
24/7 Technical Support
If you happen to manage a hosting firm, your technical support engineers are very important. For this reason, we’ve diligently gathered a very accomplished team of technicians, each with many years of expertise behind his back. Thanks to them, our company offers 24x7 support with all our hosting services.
And not only that, our company offers a 1–hour response time guarantee. All tech support tickets are responded to in less than 1 hour and our average support ticket response time is just 20 minutes!