Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client service crew is trained to promptly attend to all of our shared website hosting packages users’ problems and guidance questions. Via our ticket system, you’ll be able to send your inquiry and a support team representative will go back to you within maximum sixty minutes. Actually, practice has shown us that the regular solution time is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us at any time necessary. Our team of technicians will undoubtedly be on the web for you 24x7x365 to reply to all of your issues and to handle any issue you might have. You can submit a support ticket from your Web Hosting Control Panel or drop a message whenever. Furthermore, on working days, you’re able to give us a call or take advantage of the live chat alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Axtreme Host has incorporated a detailed education base into the Control Panel as a way to acquire convenient step–by–step information anytime. Each part of the Control Panel has its own contextual help area presenting a variety of how–to articles. We have also made video clips to offer you with a superior idea of precisely how to carry out any presented process.