Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • The Help section built into Axtreme Host’s Web Hosting Control Panel offers a selection of help articles and regularly asked questions. Aimed toward fixing any common issue that you might run into, they are written by our support team of well–trained technicians.

  • Top quality support service

  • Educational Video Clips

  • We have compiled a selection of step–by–step video tutorials that detailedly illustrate how to remedy a common problem connected to your shared website hosting packages account. You can find the training videos in the Help section.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 customer support service with a 1–hour support ticket response time guarantee. Our team of competent customer service technicians will be at your disposal to respond to all the enquiries that you may possibly have. During non–peak hours, an answer will be given within just 20 minutes.