Live Chat Support in Shared Website Hosting
Together with the telephone and ticket support, we supply live chat support as well. You'll be able to contact us every single day, including weekends and holidays, and we can give you more info about the shared website hosting packages that we provide in case you are not among our customers yet, or about general and billing questions in case you already have a user profile. Although for solely tech matters you will have to open a trouble ticket to our tech assistance team, since such matters need extra time to be dealt with, you can still get in touch with us through the live chat for some tech information. To give you an example, we will assist you to set up an email address in your e-mail client or troubleshoot a number of issues, saving you considerable amount of time. Even when our phone lines are already off for the day, you can talk to a live person.
Live Chat Support in Semi-dedicated Hosting
We provide live chat support that is available to all of our potential and active clients. In case you are looking for a new web hosting account, you'll be able to chat in real time to one of our representatives and get more info about our semi-dedicated packages so that you can pick the optimal plan for your websites. In case you already have an account with us, we will be able to assist you timely with general, billing and first-level technicalmatters. Though in certain cases you will have to open a ticket as there're issues that can't be resolved through a live chat, we can help you with lots of basic tasks, for instance installing an e-mail account in an email client or forwarding one domain name to another. In this way, you'll get prompt support and you will save time and effort.