1 hour ticket response
We are devoted to supplying a prompt and appropriate answer to every ticket submitted by a user. Our seasoned help desk staff representatives will examine your problem and will think of the most effective option. We offer a 1–hour response time guarantee for all tickets. Actually, the average trouble ticket response time has proven to be twenty minutes.
An Excellent Client Support Service
Each member of our customer support staff has lots of years of experience in the shared website hosting packages sector and the vast majority of them have worked for us for at least five years. They all are ready to respond to all your queries in the most professional way possible.
An Intuitive Help Section
In the Web Hosting Control Panel you will find an easy–to–browse Help section where you can find quick tips on how you can use our hosting services. You can see the answers to your inquiries in the F.A.Q. archive, see more hints in the web hosting account administration articles or check our step–by–step video tutorials.